Privacy policy

This policy explains how Dekho Local website and related applications (the “Site”, “we” or “us”) collects, uses, shares and protects the personal information that we collect through this site or different channels. Dekho Local has established the site to link up the users who need shopping item, medicine, foods, grocery or any items to be shipped or delivered by the riders from the affiliated store or restaurants or shops or booking or providing service based on local need to the desired location. This policy also applies to any mobile applications that we develop for use with our services on the Site, and references to this “Site”, “we” or “us” is intended to also include these mobile applications. Please read below to learn more about our information policies. By using this Site, you agree to these policies.

How the Information is collected

Information provided by web browser

You have to provide us with personal information like your name, contact no, mailing address and email id, our app will also fetch your location information in order to give you the best service. Like many other websites, we may record information that your web browser routinely shares, such as your browser type, browser language, software and hardware attributes, the date and time of your visit, the web page from which you came, your Internet Protocol address and the geographic location associated with that address, the pages on this Site that you visit and the time you spent on those pages. This will generally be anonymous data that we collect on an aggregate basis.

Personal Information that you provide

If you want to use our service, you must create an account on our Site. To establish your account, we will ask for personally identifiable information that can be used to contact or identify you, which may include your name, phone number, and e-mail address. We may also collect demographic information about you, such as your pin code, and allow you to submit additional information that will be part of your profile. Other than basic information that we need to establish your account, it will be up to you to decide how much information to share as part of your profile. We encourage you to think carefully about the information that you share and we recommend that you guard your identity and your sensitive information. Of course, you can review and revise your profile at any time.

Payment Information

To make the payment online for availing our services, you have to provide the bank account, mobile financial service (MFS), debit card, credit card or upi or such type of information to the Dekho Local platform.

Session and Persistent Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. As is commonly done on websites, we may use cookies and similar technology to keep track of our users and the services they have elected. We use both “session” and “persistent” cookies. Session cookies are deleted after you leave our website and when you close your browser. We use data collected with session cookies to enable certain features on our Site, to help us understand how users interact with our Site, and to monitor at an aggregate level Site usage and web traffic routing. We may allow business partners who provide services to our Site to place cookies on your computer that assist us in analyzing usage data. We do not allow these business partners to collect your personal information from our website except as may be necessary for the services that they provide.

Web Beacons

We may also use web beacons or similar technology to help us track the effectiveness of our communications.

Advertising Cookies

We may use third parties, such as Google, to serve ads about our website over the internet. These third parties may use cookies to identify ads that may be relevant to your interest (for example, based on your recent visit to our website), to limit the number of times that you see an ad, and to measure the effectiveness of the ads.

Google Analytics

We may also use Google Analytics or a similar service to gather statistical information about the visitors to this Site and how they use the Site. This, also, is done on an anonymous basis. We will not try to associate anonymous data with your personally identifiable data. If you would like to learn more about Google Analytics, please web search Google analytics or click here.

Information Sharing and Disclosure:

Dekho Local understands the importance of protecting your personal information and will not share, sell, or rent your personal information to third parties for their marketing purposes. However, we may share certain information with trusted partners and service providers who assist us in delivering our services to you. These partners are bound by strict confidentiality agreements and are only permitted to use your information to provide the services we have requested.

Legal Compliance:

Dekho Local may disclose your personal information in response to a legal obligation, court order, or government request. We may also share information when we believe it is necessary to prevent potential fraud, investigate suspected illegal activities, or to protect the safety and security of our users and the public.

Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. If you wish to delete your account and personal information from our system, you can do so by contacting our customer support team.

Data Security:

Dekho Local takes the security of your personal information seriously and implements industry-standard security measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee the absolute security of your data.

Children's Privacy:

Dekho Local is committed to not actively seeking or gathering personal information from individuals below the age of 18. The utilization of the Dekho Local Site is exclusively intended for individuals who possess the legal capacity to enter into binding contracts in accordance with the Indian Contract Act, 1872. If you happen to be providing information about a minor below the age of 18, you affirm that you possess the lawful authority to do so.

Changes to the Privacy Policy:

Dekho Local reserves the right to update or modify this privacy policy from time to time. Any changes will be posted on this Site, and your continued use of the Site and services after such changes will signify your acceptance of the updated policy.

Contact Information:

If you have any questions, concerns, or requests regarding this privacy policy or the use of your personal information, please contact us from @contact us Dekho Local.

By using Dekho Local's services, you acknowledge that you have read, understood, and agreed to the terms of this privacy policy. We encourage you to regularly review this policy for any updates or changes.